Care During Pregnancy
We are a small group in which Dr. Pareklji is solely responsible for your continued care during pregnancy. The advantage of a small group is that it allows you to establish a close relationship and have personal contact with your physician. The disadvantage of a small group is that if she is needed at the hospital for an unexpected complicated case, you may have to be re-scheduled or have to wait for her to return. This also creates occassional delays in schedule appointments. You can certainly see someone in the office other than Dr. Pareklji.
Your regular scheduled office visit will be with your primary physician. Thre may be times when you have an emergency problem which occurs at a time when your personal physician is not in the office. In that case, the other physician or nurse practitioner in the group will be available to take care of your problem. Each one of us has access to all the medical records so that if an emergency comes up, we will be familiar with your medical history. At your regularly scheduled visit, you will also spend some time with our Assistant and Nurse. These individuals are highly qualified and well trained medical personnel who have been selected by us to assist in providing the best possible medical care for you. All of the care provided to you by our medical assistants is under supervision and you can be assured that they are highly trained and very competent in the services they are providing for you.
Obviously, urgent or emergency calls are accepted at all hours, every day of the year. Sometimes we may not be available immediately to care for you. But at these times we will have arranged to have another specialist available to see you immediately should this be necessary. We encourage you most strongly to call the office during regular hours should you feel that a medical problem is developing. This allows us to arrange for your care on a non-emergency basis whenever possible. In an emergency, you should reach our office by telephoning the regular office number (408)358-1881. Your call will be transferred to us or the physician on call through the answering machine.
Our primary purpose is to provide you with the highest quality medical care in a pleasant atmosphere of courtesy and understanding. To do this, we need a relationship based on mutual trust and confidence, with your active participation in you health care. Our success can be measured only by your satisfaction with the health care you receive. We do want comments as to how we may, in any way, satisfy your medical needs.
We welcome and encourage you to call the office if you have a problem or question, or need to get in touch with us for any reason. Please make non-emergency calls between 9 A.M. and 5 P.M. when your records are readily available. When you call, the receptionist will either schedule an appointment, or direct your call to the appropriate person. If the physician and her medical assistants are busy with patients, the receptionist will take your call and relay your message. Your call will be returned as soon as possible, which in non-urgent cases is usually later in the day. If you are calling to have a prescription refilled, we ask that you call during office hours so that we will have your chart available to make sure that a refill is the best course of treatment. It is a good idea to have the pharmacy phone number available in case the doctor wants to discuss the medication with them. If you are calling to get laboratory report results, please be patient and hold until the receptionist can look up your result. We will notify you as soon as possible of any test results that are abnormal and/or indicate that an early follow-up is needed. Be sure we have your correct address and phone number to notify you if necessary. Please tell us if you do not want to receive a report at the phone number or address you have given us. Most test results will be discussed with you at your next regularly scheduled appointment. This allows us to provide you with the best possible understanding of the significance of the test to your present condition and future treatment.